Shipping & Returns
GENERAL INFORMATION
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure your address is correctly entered and includes all relevant and / or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
We will ship to PO Boxes via USPS. However, expedited shipping is not available to PO Box. Other carrier options are available and we reserve the right to change carriers at any time.
PROCESSING TIME
All orders are subject to processing that is separate from the time it takes to shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on the number of factors, standard domestic and international orders may take up to 5 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, standard orders can still take 2 business days to process. This is just an estimate and does not include weekends or holidays.
SHIPPING RATES & TIMELINES
The estimated timelines for processing, transit, and final delivery are included at the link given below for reference:
Please note that orders to US destinations may take 1-14 business days from the date it is shipped out, not necessarily from the date that is placed.Other countries may take different estimated time due to customs laws***.
When your order has shipped, you will receive an email with tracking information.
For US Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at the point of checkout.
RETURNS
To request a return contact us at info@tinasfashionshop.com
All returns will be refunded via store credit in the form of a gift card code.
You will be responsible for covering shipping costs to return your items.
Items must be returned within 7 days from the date of delivery. Items must be unused, unwashed and with original labels attached.
Please allow 5-7 business days for us to process your return once received by our Distribution Center.
Tinas Fashion Shop is not responsible for return packages that may be lost or stolen during transportation. Please keep proof of postage and / or return tracking number when sending back returns.